Shipping policy
A. How much does shipping cost?
Belgium :
> €95: free
< €95: €8,50
The Netherlands:
> €120: free
< €120: €8,50
Neighbouring countries (Germany, Luxembourg, France ):
> €150: free
< €150: €12
European Union Zone 1 (Denmark, Finland, Greece, Hungary, Ireland, Italy, Austria, Poland, Portugal, Spain, Czechia, Sweden):
> €199: free
< €199: €25
Rest of Europe + Mediterranean region + Switzerland + USA: €35
Rest of the world + Canada: €50
For large shipments abroad, please contact us.
B. Which carriers do we use?
Within Belgium, we normally deliver via Bpost. In the Netherlands, deliveries are handled by PostNL, and in the rest of Europe, in
most cases we use DPD.
For the rest of the world, the carriers we use include
DPD and DHL.
C. How long does a parcel take to arrive?
Non-personalised items:
- Belgium and the Netherlands: usually 3 to 5 working days
- Neighbouring countries: 3 to 5 working days
- European Union, Switzerland and USA: 4 to 6 working days
- Rest of the world: an average of 10 to 14 working days